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Do you really want
to fix tennis?
By Javier Palenque
In a few weeks, we are going
to have a new CEO for the USTA, he is going to find a great surprise
in the first few days of his job. Whatever he imagined, and the
reality of the mess he has to deal with are two different things.
He will learn that the people who hired him are the problem and
ask himself daily: does he have the gravitas to ask them to leave?
The sooner they leave the better for the sport? This new CEO
has been working for a while for Amer Sports a company that discloses
quarterly to its investors a management review, yearly financials,
and management key decisions, all of course with the respect
all investors deserve.
This is normal for any business.
What he will find at the USTA is a series of black holes, dark
secrets, a complete lack of transparency and a mind-boggling
lack of respect for the investors. Who are the investors you
may ask? Well, it is us, parents, coaches, kids, parks, club
owners, and players all over. He will discover that the place
has been run like the Banana Republic and that the only way to
fix the problem is to hire people who don't work there. How fast
he rids himself of the dead weight will tell us quickly how serious
he is about fixing the problems.
Let me make some simple points
to help him in his discovery:
1) Solve the lack of transparency
problems immediately. No business can function like this. Disclose
everything from day one, open all the books for all to see. This
is s sure way to gain the confidence of the people that have
been hurt the most by the engrained culture of secrecy of the
USTA.
2) Acknowledge that all the vast
resources that USTA has and its sections only feed payroll and
overhead which does nothing to grow the game. Then, of course,
he has to find a way to have the resources reach the grassroots
who are the only people who can grow the game. This means conditioning
the resources to the sections to have the absolute minimum amount
of people possible. Yes, there have to be lots of firings or
layoffs. |
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